Term and Conditions

1. Our Commitment to You

At World Fitness, we are dedicated to empowering your fitness journey with reliable, premium equipment. Our policies reflect our commitment to clarity, confidence, and your complete satisfaction, mirroring the strength and quality of our All-in-One Home Gym Machines and Complete Rack Packages.

2. Understanding Our Products & Services

2.1 Product Range

We specialize in comprehensive home fitness solutions, including:

• Strength & Core Equipment: All-in-One Trainers, Home Gym Machines, Rack Packages, Barbells, Dumbbells, Cable Machines.
• Cardio & Functional Training: Aerobic Steps, Battle Ropes, Boxing Equipment, Functional Trainers.
• Accessories & Recovery: Fitness Balls, Foam Rollers, Attachments.

Our products are designed for home use by fitness enthusiasts seeking professional-grade, space-efficient, and durable equipment.

2.2 Product Descriptions & Accuracy

We strive for accurate product images and descriptions. Minor variations in color or design may occur. Specifications are subject to change for product improvement.

3. User Obligations & Responsibilities

As a valued customer, you agree to:

• Provide accurate, complete, and current information for all orders and account registrations.
• Use the website and products only for lawful purposes and intended use as described in product manuals.
• Not misuse, disassemble, or negligently handle equipment, which may void warranties and return eligibility.
• Ensure the delivery address is correct and that someone is available to receive shipments.
• Review all order details and these Terms before completing a purchase.

4. Ordering, Payment & Shipping Terms

4.1 Order Process

Placing an order constitutes an offer to purchase. We confirm acceptance by processing payment and sending an order confirmation email.

4.2 Payment Methods

We accept: Visa, MasterCard, JCB, and PayPal. All payments are processed securely. You authorize us to charge the total amount to your selected payment method.

4.3 Pricing & Currency

All prices are in US Dollars (USD). We reserve the right to adjust prices due to market changes or errors, correcting any errors prior to shipment.

4.4 Shipping Policy

Service Area: We ship globally, excluding some remote regions and parts of Asia.

Processing & Delivery:

• Order Processing: 1-2 business days.
• Standard Shipping (DHL/FedEx): $12.95 fee. Delivery within 10-15 business days after dispatch.
• Free Shipping (EMS): For orders over $50. Delivery within 15-25 business days after dispatch.

You will receive a tracking number via email. Delivery times are estimates and not guaranteed, as they depend on carriers and customs.

Import Duties & Taxes: You are responsible for any customs fees, taxes, or duties imposed by your country.

5. Returns, Refunds & Exchanges

Your satisfaction is paramount. Our policy is designed for fairness and clarity.

5.1 Eligibility Window

You may request a return or exchange within 15 days of receiving your order. Items must be in original, unused condition with all packaging, manuals, and accessories.

5.2 The Return Process

1. Initiate Request: Contact Customer Service at [email protected] within 15 days with your order number.
2. Receive Instructions: We will provide a Return Merchandise Authorization (RMA) number and a return address.
3. Ship Item Back: Securely package the item with the RMA form inside. Return shipping costs are the customer’s responsibility, unless the return is due to our error or a defective product. Use a trackable service (DHL, FedEx, EMS).
4. Inspection: Our team inspects returns within 3-5 business days of receipt.
5. Completion: Upon approval, refunds are issued to the original payment method within 3-5 business days, with 5-10 days for bank posting. Exchanges are shipped promptly.

5.3 Non-Returnable Items

For safety and hygiene, the following are final sale unless defective/damaged upon arrival:

• Opened or used Foam Rollers and Aerobic Fitness Balls.
• Customized or “Final Sale” items (e.g., specially configured All-in-One Gyms).
• Items damaged due to customer misuse, improper assembly, or neglect.
• Returns missing original components or packaging.

5.4 Damaged or Incorrect Items

Contact us immediately at [email protected] with photos. We will arrange a free replacement or return and cover all associated shipping fees.

6. Intellectual Property

All content on this website—including logos, text, images, graphics, and product designs—is the property of World Fitness or its licensors and is protected by copyright and trademark laws. You may not reproduce, distribute, or create derivative works without our express written permission.

7. Warranty & Liability Limitations

7.1 Product Warranty

Most products carry a manufacturer’s warranty against defects in materials/workmanship. Specific warranty details are provided with your product or upon request. This warranty does not cover damage from misuse, accidents, or normal wear and tear.

7.2 Limitation of Liability

To the fullest extent permitted by law, World Fitness shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of our website or products, including but not limited to loss of profits, data, or use.

Our total liability for any claim related to your purchase shall not exceed the purchase price of the product in question.

7.3 Assumption of Risk

Fitness training involves inherent risk. You are responsible for using our equipment safely, following all assembly and usage instructions, and consulting a physician before beginning any exercise program. World Fitness is not liable for injuries resulting from equipment misuse.

8. Governing Law & Dispute Resolution

These Terms are governed by the laws of the State of Tennessee, USA. Any disputes shall be resolved in the courts located in Memphis, Tennessee. We encourage you to contact us first at [email protected] to resolve any issues amicably.

9. Policy Updates

We may update these Terms and Conditions periodically. The “Last Updated” date at the top will reflect changes. Continued use of the site after changes constitutes acceptance of the new terms.